Doctor Appointment Leppington

Appointments, fees & policies – New patients welcome

Find out what you need for your appointment and any related fees.

Doctor Appointment Leppington

Please bring to your appointment

New and current patients – Please remember to bring:

  • Your valid Medicare, DVA, Seniors or Concession Card
  • A list of any medications or allergies or recent test results
  • New patients – Please arrive early to fill in a new patient and medical history form
  • Overseas visitors welcome – Fees apply. Claim insurance refund through your provider.

This information allows our staff to better asses your medical needs and provide you with the most appropriate medical advice and treatment.

Medicare

Longer appointments may be required if are a new patient, require a pap smear, an immunisation, mental health consultation or an incision.

Appointment bookings:

To book an appointment please call during our opening hours or book online 24/7:

Please note – Every effort will be made to accommodate your preferred time and doctor.
Emergencies will be prioritised and our reception team will attempt to contact you if there is a delay to your appointment.

Opening Hours

Monday to Friday

8:30am – 5:00pm

Saturday

8am – 1pm: By appointment

Sunday

Closed

Public Holidays

Times vary

For after hours medical care call 13SICK (13 74 25)

Doctor Appointment Leppington
Fee Information

Gap Fees

Why is a GAP fee being introduced to some appointments: Medicare is a public health insurance scheme. The rebates provided to you via Medicare are a subsidy toward the payment of your doctor’s appointment (they don’t cover the total cost of your appointment).

To maintain a high-quality healthcare service for all our patients and attract the very best Specialist General Practitioners, we have made the decision to move to “mixed billing” as recommended by Royal Australian College of General Practitioners and Australian Medical Association. 

Gap Fees – How they work

The total cost of your appointment will depend on the amount of time spent with your General Practitioner (GP). If the time required to discuss your medical issues is longer than a standard appointment, a long consult will be charged. Your out-of-pocket expense however will remain the same, just the upfront payment will be higher.

The payment process works as follows:

  1. You pay the total amount (as outlined in the total fee column).
  2. We then process your Medicare rebate (this is the money that you can claim back from Medicare). This is done immediately onto a physical debit card.

Please note – We are unable to process Medicare rebates for mobile phone tap-and-pay and credit cards. If you do not have a physical debit card, we are able to submit the claim online for you. Medicare will deposit your rebate into the bank account you have registered with them.

Mixed Billing

Mixed billing is referred to when an out of pocket (Gap) fee applies to consultations and procedures. When a Gap fee is applicable to your appointment, and you hold a valid Medicare Card, you will be eligible to receive the Medicare Rebate as a subsidy towards the cost of your consultation or procedure.

Why do we charge the full fee and not just the gap amount?

Current legislation makes it illegal to charge a gap fee only. Please pay the full fee at the end of your consultation. If you are eligible for a Medicare rebate, the full rebate amount will be processed at the practice at the time of payment.

Will I know the cost of my appointment before I come in?

Our reception team will try to give you an accurate estimate about the likely costs of your appointment. Your doctor will confirm the cost of your appointment based on your health needs, appointment length or necessary procedures. We have tried our best to keep the gap payment as consistent as possible across all appointment types.

Please be advised that whilst reception can give you an idea of what your consultation fee may be, this may change during your consultation depending on the time spent and complexity of the consultation.

Medicare Rebates

Please note – Some procedures are not covered by Medicare. Any additional charges will be discussed prior to the consultation/procedure.
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Workers Compensation

For workers compensation or motor vehicle third party matters – We require your claim number to bill the relevant insurance companies.

Doctor Appointment Leppington - Medicare Card

Telehealth – Video/phone consultations

Normal consultation fees apply to phone/video consultations unless you are eligible for bulk billing (see below for bulk billing eligibility).

You will be able to make payment over the phone with reception or we can send you a secure link via Tyro Health that will allow you to pay online. We can then submit your Medicare rebate claim online on your behalf, with the rebate deposited into your bank account within 2-3 business days.

Doctor Appointment Leppington - Bulk Billing Conditions

Bulk Billing Eligibility:

Children Under 16, DVA Card Holders and All Concession Card Holders are Bulk Billed 6 days a week.

The following consultations will also be Bulk Billed for ALL patients:

  • Chronic Disease Management Plans & Mental Health Care Plans
  • Seniors Card Holders are charged a discounted gap fee of $15.

All procedures will attract an out of pocket fee – Please confirm fees with your doctor before/during your appointment.

Monday to Friday & Saturdays before 1:00pm – Standard Consultation Fees

Appointment Type Fee Medicare Rebate Out of Pocket (Gap Fee)
Short Consultation (Item 23: Less then 20 min) $71.40 $41.40 $30.00
Long Consultation (Item 36: 20min – 40 min) $110.10 $80.10 $30.00
Prolonged Consultation (Item 44: Over 40 min) $148.00 $118.00 $30.00
Mental Health Consultation $108.95 $78.95 $30.00

All procedures will attract an out of pocket fee – Please confirm fees with your doctor before/during your appointment.

Saturday from 1:00pm – Concession Consultation Fees

The following plans and card holders will be BULK BILLED:

  • Chronic Disease Management Plans & Mental Health Care Plans
  • DVA Card Holders and All Concession Card Holders
  • Children under 16 with a valid Medicare Card.

Seniors Card Holders are charged a discounted gap fee of $15.

All procedures will attract an out of pocket fee – Please confirm fees with your doctor before/during your appointment.

Saturday from 1:00pm – Standard Consultation Fees

Seniors Card Holders are charged a discounted gap fee of $15.

Appointment Type Fee Medicare Rebate Out of Pocket (Gap Fee)
Short Consultation (Item 5020: Less then 20min) $83.90 $53.90 $30.00
Long Consultation (Item 5040: 20min – 40min) $122.45 $92.45 $30.00
Prolonged Consultation (Item 5060: Over 40min) $159.65 $129.65 $30.00
Mental Health Consultation $108.95 $78.95 $30.00

All procedures will attract an out of pocket fee – Please confirm fees with your doctor before/during your appointment.

Fees & Medicare Rebates for Procedures

Gap fees for procedures apply  – Please discuss fees with your doctor before scheduling an appointment. Gap fees for procedures and private billing may include, but not limited to:

  • Biopsies and excisions
  • Pre-employment medicals – Private billing as not covered by Medicare (please arrange pre-payment)
  • Commercial driver’s licence forms – Private billing as not covered by Medicare (please arrange pre-payment).

Procedure Fee Medicare Rebate Out of Pocket (Gap Fee)
IUD (Mirena) Insertion (35503) $178.05 $75.05 $103.00
IUD (Mirena) Removal (Standard 23)

IUD (Mirena) Removal (Standard 36)

$71.40

$110.10

$41.40

$80.10

$30.00

$30.00

Implanon Insertion (14206) $63.35 $33.35 $30.00
Implanon Removal (30062) $96.85 $56.85 $40.00
Iron Infusion (36) $130.10 $80.10 $50.00
Skin Biopsies (30071) $78.90 $48.90 $30.00
Skin Lesion Excisions (Item no. varies) $80 – $300 Varies $40.00

Doctor Appointment Leppington – Frequently Asked Questions & Policies

To be eligible for a telehealth appointment – Patients must have had at least 1 face to face consultation with a doctor at the practice within the last 12 months.

Please contact reception for further information regarding fees on (02) 7200 8040

If you, a friend or family member require an interpreter for your consultation, please let us know when you book your appointment – Call (02) 7200 8040

Results will not be given out over the phone – Why?

For purposes of privacy, accuracy and confidentiality as well as medico-legal reasons, pathology and imaging results will NOT be given over the phone nor be given to any third party unless prior arrangements have been made between you and your doctor.

Please book to see your doctor or the next available doctor to discuss them. Call (02) 7200 8040

We generally do not do home visits, however this can be discussed and booked if appropriate at a cost of $250 per home visit.

We will organise home visits on a case by case basis in special circumstances. We encourage patients to attend the clinic where we can access our full range of equipment so we can provide the best medical care and advice. Call (02) 7200 8040

Due to confidentiality reasons – Phone calls from patients are generally not taken by the doctors during a consult due to confidentiality reasons.

Where appropriate you may leave a phone message for your doctor and they will make every effort to return your call within 24 hours.

If the matter is urgent, the doctor will take the call. In an emergency call “000”.

After Hours: For after hours medical assistance please call 13 SICK (13 7425)

In an emergency call “000

Walk-In Appointments – We try to accommodate walk-in patients wherever possible. Walk-In patients will be allocated to the first available doctor on the day.

Where possible please contact the practice immediately by calling (02) 7200 8040.

We take your feedback, concerns, suggestions and complaints very seriously. If you have an issue or concern regarding any aspect of our services, please feel free to contact your Doctor or our Practice Manager on ((02) 7200 8040

If you feel the need to discuss the matter outside the practice, you may contact NSW Health Care Complaints Commission on (02) 9219 7444 or 1800 043 159.

We do not use email for communicating with the doctors. If you need to email photos or documents for consultation purposes, please contact the practice during opening hours on (02) 7200 8040.

If the matter is time sensitive, please call our front office team during opening hours on (02) 7200 8040.

The Health Information we collect may be collected by a number of different methods, and may include, but not limited to: medical test results, notes from consultations, Medicare details, data collected from observations and conversations with you, and details obtained from other health care providers (e.g. specialist correspondence).

View Health Information Collection Policy (PDF 132kB).

If you have any questions please contact the practice on (02) 7200 8040

Our privacy policy provides information to you on how your personal information (which includes your health information) is collected and used within our practice, and the circumstances in which we may share it with third parties to help provide you with the best healthcare possible.

View Privacy Policy (PDF 148kB).

If you have any questions please contact the practice on (02) 7200 8040

DOCTOR APPOINTMENT LEPPINGTON

Our GP’s consult with patients from all over Sydney for doctor appointments including Leppington, Denham Court, Catherine Field, Rossmore, Oran Park, Austral, Bringelly, Horningsea Park, Edmonson Park, Kearns, Eschol Par, Raby, Eaglevale, Bardia and surrounding suburbs.